Remote Insurance Customer Service Rep Job at Ryan Bowler Allstate Insurance, Montoursville, PA

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  • Ryan Bowler Allstate Insurance
  • Montoursville, PA

Job Description

Job Description

Job Description

At Ryan Bowler Allstate Insurance , were redefining what it means to work in insurance. Founded on over a decade of industry experience, this agency was established for high-performing individuals who value meaningful work in a supportive, growth-focused environment. We believe in effort, integrity, and ownership, and we reward individuals who demonstrate all three. With hands-on leadership, a collaborative team dynamic, and a clear mission to protect what matters most to our clients, we dont just fill roles, we build careers.

Were hiring a full-time Remote Insurance Customer Service Representative to support our growing agency. This fully remote role is ideal for someone who takes pride in delivering exceptional service, is detail-oriented, and seeks more than just a job; they want a long-term opportunity to grow within a dynamic, people-first organization.

  • Base salary of $40,000 to $60,000 based on experience
  • Fully remote position
  • Early-leave incentives for top performers
  • Bonus opportunities tied to performance and customer retention
  • One-on-one mentorship and a clear path to Service Manager
  • Milestone recognition and cross-training opportunities in sales or leadership

If you're dependable, kind, and ready to grow in a rewarding career, we want to hear from you. Apply today!

Benefits

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Work from Home

Flexible Schedule

Mon-Fri Schedule

Evenings Off

Weekends Off

Bonuses for Top Performers

Responsibilities
  • Support customers with policy updates, billing, and general questions
  • Assist with claims processes, guiding clients with empathy and clarity
  • Ensure accurate documentation and timely follow-ups
  • Build client loyalty through proactive service and retention outreach
  • Create positive experiences in every client interaction
  • Serve as a calm, reliable voice during stressful or urgent situations
  • Collaborate with team members to uphold service excellence
Requirements
  • Must have active insurance license
  • Strong communication and active listening skills
  • Compassionate, patient, and solution-oriented approach
  • Excellent attention to detail and organizational habits
  • Ability to stay composed under pressure
  • Self-motivated, dependable, and team-oriented
  • Tech-savvy and comfortable working in a fully remote setup

Job Tags

Remote job, Full time, Flexible hours, Afternoon shift,

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