Job Description

Network Engineer I

The Network Engineer I will be a critical contributor within the IT team, reporting to the Network Operations Manager, Terminal Division, and working under the broader direction of the VP of Network Operations. This role focuses on the deployment, support, and lifecycle management of Cisco-based enterprise networks across our Retail and Terminal environments, with a strong emphasis on network security and operational technology (OT) controls in our Terminal environments.

For over 90 years Global Partners LP has been delivering the energy our communities need to grow, move, and thrive. From Alltown Fresh, with its innovative chef-led creations and guest-focused retail experience, to our vast network of over 50 liquid energy terminals across the eastern seaboard and beyond, Global Partner's integrated network of businesses delivers value day-in and day-out to our guests and customers across the US. At Global Partners we embrace the future, investing in the energy transition with initiatives like GlobalGLO and supporting the communities in which we operate with our charitable work.

We're excited for the next 90 years at Global Partners and what innovative new ideas we can bring to our guests and customers in the future. We're looking for passionate people with great ideas to contribute to our company's future. If you're motivated by what's next, Global Partners can provide you the opportunities to push your career to the next level.

Gauges of Responsibility

• Responsible for the maintenance effort for Global Partners; Engineer, administer, monitor, troubleshoot, and maintain complex IP networks (LAN, WAN, wireless and VoIP) that include MPLS, SIP, firewalls, VPN's, routers, Cisco WLC, wireless access points, 3G/4G data network, and ethernet switches.
• Assist in modifying network designs and architectures to ensure PCI and SOX compliance.
• With the Network Operations Manager direction, configure and maintain routers, and switches, for the Enterprise network systems (including wireless and VoIP).
• Maintain knowledge of emerging technologies for application to the enterprise.
• Observes and evaluates the operation of the Global network and servers including monitoring network traffic and recommending upgrades. Examples of activities to support this include monitoring and recording networked port use, monitoring, and recording network bandwidth utilization, and monitoring and reporting on wireless network usage.
• Assists the network team with Strategic application support in a collaborative effort with other IT service organizations. This includes but is not limited to installations, configurations, and operation of applications requiring network-based services, network-based security controls specific to firewall rules, network port management, and Internet connectivity.
• Provides answers and support for questions from Global Partners end users of network services via call center.
• Supports network staff in troubleshooting network users' complex connectivity problems.
• Provides assistance to Global Partners computer users with data transfer utilizing the corporate centralized network servers.
• Assists the Network Operations Manager with various other projects as assigned.
• Maintain a constructive, team-oriented, and customer-focused attitude at all times and in all settings.
• Follow Global Partners Code of Business Conduct and Ethics and the Electronic Systems Policy.
• Ability to travel 15% - 25% of the time mostly within the New England area but may infrequently include other regions in the Northeast United States.

Fuel for You

• Coins! We offer competitive salaries and opportunities for growth. We mean it! We have an amazing Talent Development Team who create trainings for growth and job development.
• Health + Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support.
• The Road Ahead We offer 401k and a match component!
• Professional Development - We provide tuition reimbursement; this benefit is offered after 6 months of service.
• Give Back! We believe in community support. We know everyone gives in their own way, that's why we offer paid volunteer time-off to you to help an organization of your choice.

The GPS of our Interview Process

• First thing first, if you're interested in the role, please apply.
• A talent acquisition team member will review your resume in partnership with the hiring manager. If your experience would lend to this opportunity a recruiter will contact you.
• We conduct "in-person" (ZOOM) interviews and provide additional interview information or other items needed at that time.

Qualifications

• Cisco Certified Network Associate CCNA is highly desirable
• Cisco Certified Network Professional CCNP is desirable
• You have outstanding customer service skills.
• You have excellent organizational skills.
• You have excellent communication skills written and verbal.
• You have strong Microsoft Office Skills: Visio, Word, Excel.
• You are a problem-solver and can find technology workarounds to issues that cannot be resolved in a timely manner.
• Strong working knowledge of TCP/IP, Linux and the networking aspects and operating systems of Windows, Macintosh, and Linux environments.
• Advanced technical understanding of TCP/IP networks and server hardware and software and the ability to recognize and solve complex technical problems.
• Experience working within most business-critical networks (prefer 500+ computer users) with the practice of installing, supporting, and administering network services and Internet connectivity through various (OSI LAYER 1) media (i.e., ethernet, fiber, and wireless).
• Experience participating within project teams; responding to pre-set project goals and objectives, assisting team members with assignments, and reporting on outcome and completion.
• Previous experience in customer support, network administration, or another IT technology related area.
• Experience with administering and managing Cisco Firepower Firewalls is desirable.
• Experience with administering and managing SolarWinds is desirable.
• Experience with administering and managing Cisco WLC is desirable.
• Experience in a secure enterprise networking environment is desirable
• Working knowledge of Help Desk ticketing systems
• Working knowledge of network vulnerability assessment tools such as Nessus or NMAP
• IPSEC VPN deployment
• Network troubleshooting tools such as Ethereal/Wireshark, Command line (traceroute, tcpdump, etc..), or Network General Sniffer
• Able to assist in deploy, manage, and administer the following:
• WAN technologies such as MPLS, BGP, 3G/4G
• Cisco switches
• Cisco routers
• Cisco Firepower Threat Defense
• Cisco RF Wireless
• Cisco Wireless Lan Controller
• NMS System management (SNMP)
• Telecommunications infrastructure that includes Avaya Definity VOIP and SIP

Education

• Bachelor's degree is preferred.

We value passion and potential. If you are enthusiastic about a position and think you can make a meaningful impact, we encourage you to apply even if you don't check every box. We embrace different perspectives, backgrounds and experiences.

Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-891-4000.

*Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know: In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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